REFUNDS, RETURNS & EXCHANGES

WE WILL NOT REFUND ANY ITEM UNLESS IT IS DEFECTIVE. IF THE ITEM RECEIVED IS DAMAGED, WE ASK YOU PROVIDE US AN EMAIL WITH AN IMAGE OF THE DEFECT. IF WE CAN DETERMINE THE ITEM IS IN FACT DEFECTIVE WE WILL SEND YOU A RETURN CONFIRMATION NUMBER.

WORDEXCERPT IS NOT RESPONSIBLE FOR SHIPPING OR CUSTOM FEES. IF ITEM IS IN FACT DEFECTIVE WE WILL PROCESS THE EXCHANGE. PLEASE KEEP IN MIND ONCE AN ORDER IS PLACES WE CAN NOT MAKE ANY EXCHANGES BUT CANCEL THE ORDER.

*PLEASE MAKE SURE YOU INPUT YOUR CORRECT ADDRESS. IF ORDER IS SENT BACK TO US DUE TO AN INCORRECT ADDRESS YOU ARE RESPONSIBLE FOR REPAYING THE SHIPPING COST*

PLEASE EMAIL SUPPORT@WORDEXCERPT.COM IF YOU BELIEVE IF YOU FIT ANY OF THE ISSUES ABOVE.